Win a year's Sky Stream subscription with Sky & Netflix included

COMPETITION TERMS AND CONDITIONS

To enter the prize draw you must have an active MyWaitrose membership.

DEADLINE FOR ENTRIES

Entries must be received between 00:01 on 27.09.2023 and 23:59 on 24.10.2023 (the “Closing Date”). Entries received after the Closing Date will not be accepted.

HOW TO ENTER

To enter, simply go to waitrose.com/SkyStream follow the competition instructions at the top of the page and submit your details and other required information using the online form provided.

There is a limit of one entry per person. Multiple entries submitted directly or with the use of any automated systems will not be entered into the draw.

No responsibility will be accepted for entries that are lost, delayed, mislaid or damaged in transit, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

Those entries not in accordance with the rules will be void and will entitle the Promoter to exclude the entry from the competition; any entry containing false, incomplete or misleading information will be void and will entitle the Promoter to exclude the entry from the competition. 

THE PRIZE

1 x Sky Stream puck with a Sky Ultimate TV subscription (consisting of Sky Entertainment and Netflix basic), Sky Sports & Sky Cinema subscriptions and a Whole Home subscription included at no cost for 12 months.The prize is a 1-year Sky Stream Subscription. There are 50 prizes available to be won. etition Terms and Conditions 

The Promoter is set out at the end of these Terms and Conditions.

WHO CAN ENTER

This competition is open, subject to any other qualifications in these terms and conditions, to all residents of the United Kingdom (excluding Northern Ireland) who are aged 18 years or over with a valid email address, except for employees of the Promoter, its associated companies, agents, third parties or anyone else professionally connected with this competition. Proof of age may be required.

By submitting a competition entry, you are agreeing to be bound by these terms and conditions. The instructions provided at the point of entry form part of the terms and conditions of this competition. In the event of a conflict, these terms and conditions take precedence. 

No purchase necessary. There is no charge to submit an entry via the website at waitrose.com/SkyStream. 

All services on Sky Stream are streamed via broadband, a minimum download speed of 35Mbps is required to use the Prize in full.

Only one Sky TV subscription can be provided at an address. If the winner is an existing Sky TV customer and has Sky Glass, Sky Q or Sky+, they will need to cancel any existing Sky TV subscription in order to benefit from the new Sky TV subscription at no cost. We will bill the winner for their existing Sky TV subscription until the new Sky Stream TV subscription is activated. Sky Q customers will need to send back their Sky Q boxes within 60 days of receiving your Sky Stream puck otherwise they may be charged a non returns charge. Third party subscriptions not paid for via Sky but viewed on Sky Glass, Sky Q or Sky + will not be automatically viewable on your Sky Stream puck – you will have to log back in. Recordings on Sky Glass, Sky Q or Sky+ will not automatically transfer. If winners have Disney+ or Spotify via Sky, these will not automatically transfer to Sky Stream and winners will need to sign up directly to each via Apps Marketplace on Sky Stream. 

For 12 months, the winner will get their Sky TV subscription, via their Sky Stream Puck for no charge. Sky Ultimate TV is provided on a monthly rolling contract and can be cancelled at any time on 31 days’ notice. Ending your Sky Ultimate TV subscription will end your offer period. After your 12 month offer period, all Sky TV subscriptions will become chargeable at their then standard price, unless you change or cancel your package, giving Sky at least 31 days’ notice. Standard subscription prices may change. Please refer to www.sky.com for current pricing.

You must be over 18 and resident in the United Kingdom, Channel Islands or Isle of Man to win this Prize.

The Prize does not include:

A broadband subscription. All content via your Sky Stream pucks is streamed so you must have broadband download speeds of at least 25Mpbs to use all the elements of this Prize;

Sky Box Office, Sky Store purchases/rentals, Stand-alone Premium Channels, or pay-per-view services and events all of which if offered via Sky Stream will be chargeable at the current standard price

Additional Sky Stream pucks and the Whole Home subscription will allow you to watch Sky TV on multiple TVs with a compatible HDMI port.

Prices, programmes/channels are subject to change.

If you do not activate within 14 days of receiving your Sky Stream pucks, we will automatically activate it for you and your Sky TV subscriptions will start from activation.

Winners must redeem the prize within a year. If a winner does not redeem his/her Prize within 12 months from the date of winning, this could result in loss of the Prize. If the winner has a previous uncleared debt with Sky the winner will not be able to take up the Prize until this debt has been fully cleared.

There is no cash alternative to the Prize or any element thereof and unless agreed otherwise in writing the Prize is non-refundable and non-transferable.

Sky reserves the right to refuse or withdraw the Prize if a winner or a party authorised by the winner to act on their behalf, threatens or abuses a Staff employee or otherwise conducts themselves in a manner that Sky reasonably regards as inappropriate, offensive or unlawful.

Prize winner(s) will be loaned the Sky Stream puck at no cost. The winner may be required to pay an upfront charge for set up. The Sky Stream puck will need to be returned to Sky within 60 days of either the winner cancelling their Whole Home service or the winner leaving Sky TV - whichever happens first - otherwise they may be charged a non-returns charge.

The winner will need to set up a Sky account either online at sky.com or via the MySky app in order to manage their account. Email address required for account login and for Sky to keep in touch about the service.

Netflix basic is included as part of the Sky Ultimate TV subscription and allows viewing in one screen in SD. Netflix terms of use apply.

Prizes are subject to availability. They are non-transferable, non-refundable and, unless stated, there are no cash alternatives. In the event that the prize is out of stock or if circumstances beyond the Promoter’s control make it necessary to do so, the Promoter reserves the right to substitute another item, in its sole discretion, of equal or higher value. 

WINNER SELECTION

All valid and, if applicable, correct entries received by the Closing Date will be entered into a prize draw, and the winners will be picked at random.  

The winner’s details (surname and county only) will be available for one month after the Closing Date by sending a request to the Promoter by at Waitrose Limited, Media Team, Floor 2, Waite House, Doncastle Road, Southern Industrial Area, Bracknell RG12 8YA, enclosing a stamped self-addressed envelope, or alternatively by emailing customerserviceteam@waitrose.co.uk.

WINNER NOTIFICATION

Winners will be notified by email, text or phone call as soon as practicable after the prize draw, using the contact details provided with the competition entry. The winners will be required to respond within 21 days of notification (unless otherwise stated) confirming their acceptance of the prize. In the event winners do not respond to communications within this period or if any prize is declined, the Promoter reserves the right to disqualify that winner and draw another winner. 

Please allow 28 days from the date of the winner’s address verification for delivery of the prize. 

DATA PROTECTION

We will treat all of your personal data as confidential. We will keep it on a secure server and fully comply with all applicable privacy regulations and consumer legislation. If you would like to read more on how we collect, where we collect or how we use your personal information, please see our Privacy Notice here: https://www.waitrose.com/ecom/help-information/privacy-notice

LIMITATION OF LIABILITY

The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.

If you have opted-in to receive further information or marketing from any of the Promoter’s agents or suppliers involved in the administration of this competition, you understand and accept that the relevant third party will be solely responsible for any processing of your personal data for these purposes, that such processing will be governed by terms of that third party’s privacy policy and that the Promoter accepts no responsibility or liability in association with any such data processing for these purposes.  

GENERAL

If there is any reason to believe that there has been a breach of these terms and conditions or if the Promoter believes that your conduct may be unlawful or otherwise bring the competition into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the competition.

The decision of the Promoter regarding any aspect of the competition is final and binding and no correspondence will be entered into.

The Promoter reserves the right to suspend, cancel, or amend the prize competition where it becomes necessary to do so, with no liability to any entrants or third parties.

This competition and all issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts.

The Promoter is Waitrose Limited, a company with registered company number 00099405 and registered office at 171 Victoria Street, London SW1E 5NN. All correspondence in connection with this competition should be sent to Doncastle Road, Southern Industrial Area, Bracknell, RG12 8YA.